Refunds and Returns

Refund & Return Policy – Products Only

This refund and return policy applies only to physical and digital products purchased through our /shop/ section. It does not apply to services provided by Elite Web Professionals.

Overview

Elite Web Professionals offers a 30-day refund policy for eligible products. To be eligible for a return, your item must be unused, in the same condition as when you received it, and shipped within 30 days. The item must also be in its original packaging.

Additional Non-Returnable Items

• Gift cards
• Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Return Address

Elite Web Professionals
925 Main St, Ste 104
Stone Mountain, GA 30083
United States
Customer Support: info@advertisingbusiness.org

Partial Refunds

Partial refunds may be granted in the following situation:

• Any item returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed and a credit applied to your original method of payment within several business days.

Late or Missing Refunds

1. Check your bank account again.
2. Contact your credit card company; it may take time before a refund posts.
3. Contact your bank; processing times can vary.

If you’ve done all of this and still have not received your refund, please contact us at info@advertisingbusiness.org.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace products if they are defective or damaged. To exchange for the same product, email us and send your item to the return address above.

Gifts

If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once received, a gift certificate will be mailed to you. If the item was not marked as a gift, the refund will go to the gift giver.

Shipping Returns

To return your product, mail it to the address listed above. You are responsible for paying your own shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.

Depending on your location, the time it may take for your exchanged product to reach you can vary. We recommend using a trackable shipping service or purchasing shipping insurance for valuable items. We cannot guarantee receipt of your returned item.

Need Help?

For questions related to product refunds and returns, please contact us at
info@advertisingbusiness.org.